OutsourceIT Incorporated
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Partners in Business Process Outsourcing
Services
Modular Services for Business Process Outsourcing
COMPLETE SOLUTIONS
MODULAR SERVICES
ManageIt
VoiceIt
ScanIt
CaptureIt
CallIt
ScanIt

ScanIt is a document management service that can be customized to client specifications, is flexible to accommodate ever-changing client business needs and can be optimized to achieve process efficiency.

Components of ScanIt include:

Manage

  • Post office box service for the centralization of inbound documents
  • Remote capture of documents through network attached devices
  • On premise/in-the-field document capture of back file or continuous project work
  • Process multi-type documents into a unified system to allow for single point of access
  • Database management services integrating customer data with scanned documents to achieve higher quality standards
  • Customized indexing of scanned image for efficient access and retrieval

Convert

  • Image documents into electronic format - PDF, TIFF or any other desired format
  • Imaging capabilities from small format - BRC (Business Reply Card) all the way up to large format - sizes C and D
  • Bind multi-page documents into a unified file or image
  • Extract data from scanned documents:
        Bar-coded data capture
        OCR/ICR/IMR to "read" documents
        Convert text to editable and searchable fields
  • Customer feedback/Quality Assurance loop
  • Provide technical specifications and consulting for optimal data capture and image quality

Deliver

  • Integrate documents captured into client enterprise database system
  • Exchange customer data to keep all database synchronized
  • Host Web portal with inquiry tools to allow clients to access scanned documents
  • Provide dedicated, non-Web services to allow clients to access scanned documents
  • Generate and deliver outbound communication: fax, email, mail, SMS and Automated interactive calls
  • Provide confirmation of document receipt to customers
  • Process exception documents - documents that do not meet client-defined business rules
  • Handle direct customer interface via mail, email, fax and phone
  • Provide process analysis, customer metrics and trending

Store & Preserve

  • Warehouse document images and client databases
  • Physical document storage for client specified time period
  • Secure document destruction services
  • Preserve archive onto multi-digital formats for permanent storage
  • Secure near-line storage and off-site storage services
  • Continuous quality assessment for data integrity
  • All work and all customer data stays local - nothing goes offshore
  • Sales campaign automation


Here is how this process works:




For a client solution example of ScanIt click here or call 877-RenewIt (877-736-3948) — or email: info@outsourceitinc.com.